Help and Support
  • Home
  • Submit a request
  • Check your existing requests

Knowledge base & FAQs

Didn't find what you were looking for?

Submit an idea in

  • Feature Requests

Get in touch

  • Fill out a request form
 

Overview | Recent

Get the most from Ettend»

Announcements (0) »

  • No topics found

Frequently Asked Questions (3) »

  • Can I try Ettend for free?
  • Do I have to enter in a credit card for free events?
  • Is there a way to see who has/hasn't opened an email invitation?

Feature Requests (0) »

  • No topics found - suggest an idea »

Payments & Ticketing (14) »

  • How can I re-send a confirmation e-mail or ticket to an attendee?
  • How to configure your PayPal account into Ettend
  • Can I add a per ticket surcharge?

Managing Your Attendees (5) »

  • How can I get a report on all of my attendees?
  • How do I approve attendees who select an alternative payment method (Pay at door, etc)?
  • How can I change the time limit an attendee has to register to my event?

Managing Your Event Website (7) »

  • How does the affiliate feature work?
  • How can I re-order how my tickets are displayed?
  • How can I change the section labels and "Get Tickets" button?

Ettend Fees & Billing (7) »

  • If I don't sell any tickets will I be charged?
  • What happens if credit card is expired or rejected?
  • How can I add or update my credit card information?
 
 

Help Desk Software by Zendesk